Privacy Policy

Last Updated: January 8, 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal service (the “Service”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service.

2. Collection of Your Information

Personal Data

When you register for our Service, we collect:

  • Name
  • Email address
  • Company information

Technical Data

We automatically collect certain information when you visit, use, or navigate the Service. This information may include:

  • Device and usage information
  • IP addresses
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Cookie data

Integration Data

When you connect third-party services (Asana, ClickUp, or Monday), we collect:

  • API credentials
  • Integration-specific data necessary for service functionality

3. Use of Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Communicate with you about the Service
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Improve our Service

4. Storage and Processing of Your Information

Your information is stored and processed on Amazon Web Services (AWS) infrastructure. We maintain appropriate administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication procedures
  • Regular security assessments
  • Automated data backups

Data is retained until you delete your account or request data deletion.

5. Third-Party Service Providers

We may share your information with third-party service providers to:

  • Host our infrastructure (AWS)
  • Deploy our application (Vercel)
  • Store data (Neon)
  • Provide AI capabilities (ChatGPT)
  • Monitor service performance and analytics

We do not sell your personal information to third parties.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Security Incident Response

In the event of a security breach that affects your personal information, we will:

  • Notify affected users promptly
  • Provide information about the breach and our response
  • Take necessary steps to contain and remediate the breach

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data
  • Withdraw consent

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. You have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Delete personal information held by businesses
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising their CCPA rights

European Union Residents

Under the General Data Protection Regulation (GDPR), EU residents have additional rights and protections. We serve as a data controller when processing your personal information. You have the right to:

  • Be informed about how your personal data is used
  • Access your personal data
  • Have incorrect data updated
  • Have data erased
  • Stop or restrict the processing of your data
  • Data portability
  • Object to how your data is processed in certain circumstances

9. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at: hello@bgboco.com

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.